Communication Issues in the Workplace

Topics: Culture, Sociology, Cross-cultural communication Pages: 4 (1175 words) Published: September 25, 2009

The Importance of Effective Communication in the Workplace
Christina Springer
University of Phoenix

The Importance of Effective Communication in the Workplace

Anyone in a work environment having an understanding of what good effective Intercultural communication in the workplace entails will enhance every person’s ability to experience a successful and professional work experience. People can be exposed to misunderstandings in the workplace due to conflict of interests. These conflicts of interests can be rooted from a variety of cultural differences among distinctive ethnic backgrounds other than our own, and international individuals who are in our country solely for education or temporary work. Lack of proper understanding or skills of diversity in the workplace can cause many discrepancies among coworkers. People live in an increasingly complex world. One element of this complexity is the mixing of different cultures, languages and faiths. Within the business world intercultural communication is vital for success. Effective communication between colleagues from different cultural backgrounds ensures a team is working harmoniously. (The Six Steps to Intercultural Communication, ¶ 1) Situation

There was a Caucasian tall skinny man with glasses who worked as a Deejay in West Virginia while attending West Virginia University. He was part German with somewhat of an accent. He had previous experience with all genres of music. His plan was to finish school and return to Germany to pursue his dream of being an internationally known Deejay. He was invited to a national hip hop celebration to perform as an artist and as a Deejay. The coordinator informed the African American Deejay’s that there would be a Caucasian Deejay coming to assist with them at the job. When he arrived to the celebration, there was a huge table of all African American...

References: Teo, A. (2006, December 13). Intercultural Conflict in the Workplace: Every Organization’s Nightmare. Ezine Articles. Retrieved from
The Six Steps to Intercultural Communication. (). Kwintessential. Retrieved from
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